Last Updated: 01 July 2025

Welcome to Hot Flame PTY LTD. These policies outline how we handle your information, orders, and interactions on our website https://hotflame.com.au. By using our site, you agree to the policies below.

Shipping Policy:

•  Processing Time: 
  •   Orders are typically dispatched within 1–3 business days.

• Delivery Timeframes:
  •    Standard Shipping: 3–10 business days (depending on your location).
  •    Express Shipping: 1–3 business days.

•  Shipping Fees:
  •   Calculated at checkout based on location and weight. Free shipping may apply for certain promotions.

•  Tracking:
  •    Once dispatched, a tracking number will be emailed to you.